With Christmas approaching in New York City, Jessica, an archival historian enmeshed in a declining romantic relationship, is hired to create an exhibition honoring the history of Christmas at The Plaza Hotel. There, she meets Nick, a handsome decorator who's been commissioned to deck out the iconic landmark. When they're paired together to prepare the exhibition, they wind up enjoying a host of holiday traditions together and find themselves falling for each other. Tensions soon rise as Jessica must figure out her romantic priorities and decide with whom she'll ultimately spend Christmas at The Plaza.